Livebeep
Omnichannel live chat, chatbot and CRM for turning website visitors into customers
What is Livebeep?
Livebeep is an omnichannel customer communication platform combining live website chat, a customizable chatbot, video calls and a light CRM. It centralizes conversations from WhatsApp, Instagram, Facebook Messenger and Telegram into a shared inbox so small teams can support and sell to visitors in real time. It is built and marketed primarily for Spanish and European SMBs and online stores.
Best known for: Live chat plus omnichannel messaging for small e-commerce
Key features
- Real-time live chat with automatic translation
- Customizable chatbot for routing and FAQs
- Omnichannel inbox (WhatsApp, Instagram, Messenger, Telegram)
- Video calls and screen sharing from the chat
- Lead management and built-in CRM
- Proactive chat invitations and marketing campaigns
Who Livebeep is best for
- Small e-commerce stores
- Spanish/European SMBs
- Teams unifying chat and social messaging
Ideal team: A small SMB or online store that wants live chat, WhatsApp/social messaging and a light CRM in one shared inbox.
Livebeep pricing
One
$53/flat / mo
- 1 operator included
- Unlimited leads and conversations
- Web chat plus WhatsApp, Instagram, Messenger and Telegram
- Customizable chatbot
CRM Plus
$109/flat / mo
- 5 operators included
- Everything in One
- Shared inbox and team management
- Unlimited leads and conversations
CRM Pro
$249/flat / mo
- 15 operators included
- Everything in CRM Plus
- Marketing automation and full CRM
- Advanced reporting
Costs to watch before you commit
- Prices are in EUR and billed annually (One ~636 EUR/yr, CRM Plus ~1,308 EUR/yr, CRM Pro ~2,988 EUR/yr); no true monthly billing is advertised
- Extra operators cost roughly 10-14 EUR/mo each and additional domains ~5 EUR/mo beyond the seats included in your plan
- Only a 10-day free trial is offered, with no permanent free plan
- Interface, documentation and support are Spanish-first, which can add ramp-up time for English-only teams
Top Livebeep alternatives
Popular Customer Support & Help Desk tools teams evaluate alongside Livebeep.
Re:amazeIntegrated support helpdesk, chat, and chatbots built for ecommerce brands.
FrontThe customer service platform built on the world's most powerful shared inbox.
TidioLive chat plus the Lyro AI chatbot that automates SMB and ecommerce support.
HiverThe Gmail-based, multichannel help desk that turns shared inboxes into a support desk.
HelpCrunchAffordable multichannel support with live chat, email, and built-in AI.