ChatBot
No-code AI chatbot platform for support and lead capture, from Text.
What is ChatBot?
ChatBot is a no-code AI chatbot platform from Text, the company behind LiveChat. Teams build conversational assistants with a visual editor and deploy them on websites, Facebook Messenger, Slack, and inside LiveChat to automate answers and capture leads. It's aimed at support and marketing teams that want automation without engineering help.
Best known for: No-code AI chatbot building
Key features
- No-code visual chatbot builder
- AI agents with per-plan resolution limits
- Website, Messenger, and Slack deployment
- Native LiveChat integration
- Lead capture and qualification
- Analytics and chat reports
Who ChatBot is best for
- Teams automating FAQs and common questions without code
- LiveChat users adding AI deflection and after-hours coverage
- Sites that want to qualify and capture leads from chat
Ideal team: SMB support and marketing teams that want a no-code AI chatbot to deflect common questions and capture leads, often alongside LiveChat.
ChatBot pricing
Essential
$19/per user / mo
- 1 AI Agent
- 10 AI resolutions/mo
- Website, Messenger & Slack
Growth
$79/per user / mo
- 10 AI Agents
- 200 AI resolutions/mo
- Chat summaries & campaigns
Enterprise
Custom
- Custom AI Agents
- White-label widget
- Dedicated support
Costs to watch before you commit
- No permanent free plan — 14-day trial only, then a paid seat is required.
- Listed prices are billed annually; monthly billing runs higher ($25/$99 per user).
- AI resolutions are capped per tier (10 / 200); heavy volume forces an upgrade.
- White-label widget and dedicated support are Enterprise-only.
Top ChatBot alternatives
Popular Customer Support & Help Desk tools teams evaluate alongside ChatBot.
Re:amazeIntegrated support helpdesk, chat, and chatbots built for ecommerce brands.
FrontThe customer service platform built on the world's most powerful shared inbox.
TidioLive chat plus the Lyro AI chatbot that automates SMB and ecommerce support.
HiverThe Gmail-based, multichannel help desk that turns shared inboxes into a support desk.
HelpCrunchAffordable multichannel support with live chat, email, and built-in AI.