1. Hotjar
Best for richer CRO surveys and feedback
What it does better than Microsoft Clarity
Hotjar pairs heatmaps and recordings with mature on-site surveys, feedback widgets, and a polished CRO workflow that Clarity's free tool lacks. Its qualitative feedback tooling is a step up for optimization teams.
Where Microsoft Clarity still wins
Hotjar samples sessions and caps recordings on lower tiers and starts at $32/mo, while Clarity is free with unlimited traffic.
Best for: CRO teams that want surveys and feedback alongside recordings.


