CRM & Sales
Bigin by Zoho CRM
Pipeline-centric CRM built for small businesses buying their first CRM.
4.7· 675 reviews· via CapterraFounded 2020 · Chennai, India
What is Bigin by Zoho CRM?
Bigin by Zoho CRM is a lightweight, pipeline-centric CRM built and priced for small and micro businesses buying their first CRM. It focuses on tracking deals, contacts, and follow-ups with quick setup, and includes built-in telephony and multiple customizable pipelines.
Best known for: Simple pipeline CRM for small businesses
Key features
- Multiple customizable pipelines
- Contact and deal tracking
- Built-in telephony
- Email integration
- Workflow automation
- Mobile apps
Who Bigin by Zoho CRM is best for
- Small businesses buying their very first CRM
- Solo operators and micro-teams wanting a free-forever start
- Teams that want pipeline simplicity over enterprise bloat
Ideal team: Small businesses and startups of 1–10 users who want an affordable, easy pipeline CRM tied into the Zoho ecosystem.
Bigin by Zoho CRM pricing
Free
$0
- 1 pipeline
- 500 records
- Built-in telephony
Express
$9/per seat / mo
- 3 pipelines
- 50,000 records
- Email, WhatsApp & social
Popular
Premier
$16/per seat / mo
- 5 pipelines
- Advanced automations
- 1,000 AI credits/mo
Costs to watch before you commit
- Headline prices are annual billing; monthly billing costs more (annual saves ~35%).
- Free plan is single-user and capped at 500 records.
- Add-ons (extra pipelines, records, automations, AI credits, booking pages) bill on top.
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