CRM & Sales
Zendesk Sell
Sales CRM that tracks every customer interaction, connected to Zendesk support.
4.3· 159 reviews· via CapterraFounded 2018 · San Francisco, CA
What is Zendesk Sell?
Zendesk Sell is a sales CRM and sales-force-automation tool for tracking leads, deals, and pipeline, with email, calling, and reporting built in. Derived from Base CRM (acquired 2018), it connects to Zendesk's support suite so sales and service share customer context.
Best known for: Sales CRM connected to Zendesk support
Key features
- Pipeline and deal management
- Built-in email and calling
- Lead and contact tracking
- Sales reporting and forecasting
- Task and activity automation
- Zendesk Support integration
Who Zendesk Sell is best for
- Existing Zendesk support customers wanting a connected sales CRM
- Teams that want fast setup and quick time-to-live
- Sales orgs needing built-in email, pipeline, and forecasting
Ideal team: SMB-to-mid-market sales teams of roughly 5–100 seats, especially those already on the Zendesk ecosystem.
Zendesk Sell pricing
Sell Team
$19/per seat / mo
- Core pipeline
- Email integration
- Task & activity tracking
Popular
Sell Growth
$55/per seat / mo
- Advanced reporting
- Forecasting
- Product & price book
Sell Professional
$115/per seat / mo
- Lead & deal scoring
- Advanced permissions
- More automation
Costs to watch before you commit
- Monthly billing runs ~25–30% higher than the annual rates shown.
- Sell is separate from Zendesk Support/Suite — running both means two products' fees.
- Advanced features (scoring, forecasting) are locked behind Growth/Professional.
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