ServiceM8
ServiceM8 is a job management and field service app for trade and service businesses, covering quoting, scheduling, dispatch, and invoicing from the office to the field.
What is ServiceM8?
ServiceM8 is a cloud-based field service and job management platform aimed at small trade and home-service businesses. It handles the full job lifecycle from enquiry and quoting through scheduling, dispatch, on-site work, and invoicing, and integrates with accounting tools like Xero and QuickBooks Online. Its mobile app is built for Apple devices, and pricing is based on monthly job volume rather than per user.
Best known for: Affordable, Apple-first field service management with per-job (not per-seat) pricing
Key features
- Job scheduling, dispatch board and technician tracking
- Quoting, proposals and online invoicing
- Digital forms and asset management
- Client communication via SMS and email
- Accounting integrations (Xero, QuickBooks Online, MYOB)
- Per-job pricing with unlimited users
Who ServiceM8 is best for
- Trade and home-service contractors (electricians, plumbers, HVAC, cleaners)
- Mobile teams that live in the Apple ecosystem (iPhone/iPad/Mac)
- Small businesses wanting per-job pricing instead of per-seat fees
Ideal team: Small to mid-sized field service and trade businesses with mobile technicians who use Apple devices and want an affordable, all-in-one job workflow.
ServiceM8 pricing
Starter
$19/flat / mo
- Unlimited users included
- 50 jobs per month
- 100 SMS credits, core scheduling & invoicing
Growing
$52/flat / mo
- 150 jobs per month
- 300 SMS credits
- Adds Forms, Proposals, Asset Management & Inbox
Premium
$99/flat / mo
- 500 jobs per month
- 1,000 SMS credits
- Adds Job Costing, Markup Billing & Knowledge
Premium Plus
$229/flat / mo
- Highest monthly job allowance
- Largest SMS credit pool
- Full feature set for higher-volume teams
Costs to watch before you commit
- Prices are set and billed in Australian dollars; USD figures shown are approximate and vary with exchange rates
- Plans are capped by number of jobs created per month, so heavy job volume forces an upgrade even if your team size is unchanged
- SMS messages draw from a monthly credit allowance; additional credits are a paid add-on once exhausted
- Field app is iOS/Apple-only, so Android users are limited to the web/office interface
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