Service Storm
One price for the whole platform: quoting, dispatch, invoicing, and an AI agent, no feature tiers.
Who Service Storm is best for
- Solo tradespeople and small crews who want one bill instead of a stack of add-ons
- Trades businesses that want AI quoting and dispatch without an enterprise contract
- Owners who refuse to sit through a sales call to find out the price
Ideal team: Electrical, plumbing, HVAC, cleaning and similar trades businesses from one person to about fifteen, who want the whole product on every plan and can accept a young vendor with almost no third-party review history.
Service Storm pricing
Solo
$79/flat / mo
- 1 user, every feature included
- $5/mo of Otto AI credits, about 60 tasks
- 14-day trial, no credit card
Crew
$295/flat / mo
- Up to 5 users, then $69/mo each
- $25/mo of Otto AI credits, about 300 tasks
- Same feature set as every other plan
Business
$795/flat / mo
- Up to 15 users, then $59/mo each
- $75/mo of Otto AI credits, about 900 tasks
- Advanced reporting, API access
Costs to watch before you commit
- Card processing is charged at standard rates that the pricing page does not publish, so the cost of taking payments is the one number you cannot check before signing up
- Optional on-site onboarding starts at $9,000, which is more than a year of the Business plan
- Seat bands jump rather than scale: a sixth user moves you from $295 to $364, and the sixteenth from $795 to $854
- Otto AI credits are included rather than unlimited, and heavy use means admin top-ups of $10, $25 or $50, though credits do roll over and never expire
Service Storm pros and cons
Pros
- One price buys the whole product: every feature is on every plan, including the AI agent, and nothing is held back for a premium tier
- The price is published, which in field service software is genuinely rare, and the pricing page opens by saying there is no sales call to find out what it costs
- 14 days free with no credit card, and the account arrives pre-configured for whichever of 13 trades you pick at signup
- Otto AI credits roll over month to month and never expire, so an unused allowance is not money burned
- Included AI credits scale with seats at a flat $5 each rather than being sold as a separate subscription
- A hosted MCP server lets you drive the platform from Claude or ChatGPT at no extra charge, which nothing else in this category currently offers
- The pricing page publishes a competitor comparison table and flags its own ServiceTitan row as a third-party estimate rather than passing it off as fact
Cons
- Card processing is quoted only as standard rates, so the one cost that scales with your revenue is the one number you cannot check before you sign up
- Nine App Store ratings are the only third-party reviews in existence, with no G2, Capterra, Software Advice or Trustpilot listing at all
- $79 a month for a single user is roughly double what Jobber's entry plan costs a solo operator
- Seat bands step rather than scale, so a sixth user takes you from $295 to $364 and a sixteenth from $795 to $854
- Optional on-site onboarding starts at $9,000, which is more than a year of the Business plan
- Every plan card says cancel any time, but the Terms of Service contain no cancellation, renewal or refund clause of any kind
- The only stated way to close an account is emailing support, and the address given in the Terms is at servicestorm.com while the product lives at servicestorm.io
- The homepage advertises a 10 day free trial while the pricing page and the signup flow both say 14 days
Service Storm review: a closer look
No feature tiers is the whole pitch, and it holds up
Almost every platform in this category sells you a ladder. Housecall Pro gates features by tier and sells add-ons on top. Jobber puts its Marketing Suite at $99 a month, its Receptionist at $29 and its Pipeline at $49, each bolted onto a plan you are already paying for. The practical effect is that the number on the pricing page is never the number on the invoice, and you usually discover which tier you actually needed about six weeks in. Service Storm sells one product at three sizes. Solo is $79 a month for one user, Crew is $295 for up to five, Business is $795 for up to fifteen. The feature list underneath each is identical and the page says so in as many words: every feature is in every plan, no tier gating. We checked the three lists against each other and they match. The AI agent, the scheduling and dispatch board, GPS tracking, the customer portal, multi-option quoting, invoicing and payments, the price book, API access, the mobile app, all of it is on the $79 plan. That is a real structural difference rather than a marketing line, and it is worth more than it first appears. It means the quote you get on day one is the quote you get in year two, and it removes the single most common unpleasant surprise in trades software, which is discovering that the feature your business actually runs on lives one tier up.
What the price does not include
Three things cost extra, and Service Storm lists them on the pricing page under a heading that says so, which we would rather see than not. Otto credit top-ups are $10, $25 or $50, bought in the app by an admin, and only needed if you exceed the included allowance. The allowance is $5 of credits per seat per month, which the page estimates at about 60 tasks, where a task is something like building a priced multi-option quote or creating a customer and a job. A five-seat Crew plan pools roughly 300. Credits roll over and never expire, which is the opposite of how most credit systems work and is worth noting in their favor. On-site onboarding starts at $9,000 for a week of training, configuration and data migration. It is clearly marked optional and the page itself says most teams set up in an afternoon. Treat it as an enterprise line item that will not apply to you. The third one is the problem. Payment processing is described as standard card rates with no monthly fee, and that is the entire disclosure. No percentage, no per-transaction figure, no mention of who the processor is on the pricing page. For a platform whose pitch is that you should not need a sales call to learn the price, the cost of collecting money is a strange thing to leave unquoted, and it is the only cost here that scales directly with your revenue. A trades business running $40,000 a month through the platform will pay more in processing than in subscription, and right now the only way to learn that rate is to ask.
The contract does not mention canceling
Every plan card carries the phrase billed monthly, cancel any time. The Terms of Service, effective 12 September 2026, do not use the word cancel anywhere. They do not use the word refund. They do not use the word renew. There is no section on billing periods, no auto-renewal clause, and no statement of what happens to a part-used month if you leave. What the Terms do say is that you may terminate your account by contacting support, and that Service Storm may suspend or terminate your access at its sole discretion, without notice, for any reason. Disputes go to binding arbitration in Salt Lake City under Utah law, and liability is capped at what you paid in the preceding twelve months. This is a milder version of a pattern we have flagged before, where a promise on the sales page has no counterpart in the agreement. It is milder because cancel any time is a billing practice rather than a guarantee, and there is no contradiction here, only a silence. But a silence still means the commitment rests on the company's goodwill rather than on anything you could point to. It also means canceling is an email to support rather than a button in your account settings, which is a meaningful difference when you are trying to stop a $795 monthly charge. Worth noting too that the support address in the Terms is at servicestorm.com while the product is at servicestorm.io, which looks like a drafting slip rather than anything sinister, but it is the address you would be relying on.
How new it is, and what that costs you
There is almost no independent evidence about this product. No G2 listing. No Capterra listing. Nothing on Software Advice or Trustpilot. The only third-party rating anywhere is the iOS App Store, where it holds 4.6 stars across nine ratings. Nine is not a sample, it is an anecdote, and we have recorded it as the rating only because inventing a better source would be worse. The supporting signals point the same way. The Terms of Service were last updated the day before we looked at them. The footer still carries a 2025 copyright. The homepage advertises a 10 day free trial while the pricing page and the signup flow both say 14 days, which is the kind of inconsistency that exists when a small team is shipping quickly and nobody has swept the site. None of that makes it a bad product, and the pricing page is more transparent than most of its established competitors. It does mean you are the one doing the evaluation, because nobody else has published one. Use the 14 days properly. Put real jobs through it, run a quote to an invoice to a payment, and try the mobile app somewhere with bad signal, which is where field software actually fails.
How it compares
Against Jobber, Jobber is cheaper to start and far better evidenced, with thousands of reviews behind it, but it is where the add-on arithmetic bites: its Marketing Suite, Receptionist and Pipeline are separately priced, and its AI receptionist is a paid extra. Against Housecall Pro, that gates features by tier and charges $75 to $100 for extra users where Service Storm charges $59 to $69, and its CSR AI is another paid add-on with no published price. Against ServiceTitan, that is a different weight class: enterprise packaging, no published pricing, and implementation fees that run into five figures. It is the right answer for a fifty-truck operation and the wrong one for a two-truck operation. Inside our own catalog the nearest comparisons are ServiceM8 and Tradify, both of which are cheaper at the entry point and both of which have real Capterra samples behind them. Tradify has 14 days free and per-user pricing; ServiceM8 prices by job volume rather than seats, which suits businesses with a few users doing many small jobs. The honest summary is that Service Storm is betting on a structural argument rather than a price argument. It is not the cheapest way into this category and it does not pretend to be. What it sells is one bill, no tiers, no add-on creep, and the AI included rather than upsold. If that argument is worth $79 a month to you, the 14 day trial costs nothing to find out.
Who should use Service Storm?
A good fit
Service Storm fits a trades business between one and about fifteen people that is tired of add-on arithmetic. A solo electrician or plumber who wants quoting, scheduling, invoicing, payments and review requests in one place, on one bill, with no sales call and no tier to upgrade into, is exactly the buyer this is built for. The five-seat Crew plan at $295 is the sweet spot, because the per-seat math works out best there and it is the band most small crews land in. The AI agent is genuinely included rather than upsold, and if you already pay for Claude or ChatGPT, the hosted MCP server lets you drive the whole platform from a tool you use anyway, which nothing else in this category currently offers. Use the full 14 days and push real jobs through it.
Look elsewhere if…
Look elsewhere if you process significant card volume and need to model your costs before committing, because the processing rate is not published and that is the number that will scale with your revenue. Look elsewhere if you buy on evidence, since nine App Store ratings is all that exists and established competitors have thousands. Look elsewhere if you are a solo operator watching every dollar, because $79 a month is roughly double Jobber's entry point and the extra buys features you may not need yet. Look elsewhere if you run more than fifteen technicians, where the seat math stops favoring you and ServiceTitan or FieldEdge are built for that shape. And look elsewhere if you want to be able to cancel from a settings page, because here it is an email to support and the contract does not address cancellation at all.
The verdict
Service Storm is doing something in this category that nobody else is doing, which is refusing to sell you a ladder. One product, three sizes, every feature in every plan including the AI, and a published price you can read without booking a call. In a market where the headline number is routinely a fiction that add-ons inflate, that is a real argument, and the pricing page makes it honestly, right down to flagging its own competitor comparison as an estimate where it cannot verify the figure. The caution is not about the product, it is about how little anyone can tell you about it. Nine App Store ratings is the sum total of independent evidence, there is no G2 or Capterra presence at all, the Terms were rewritten the day before we read them, and the site cannot agree with itself about whether the trial is 10 days or 14. Add the unpublished card processing rate and the fact that cancel any time appears on every plan card but nowhere in the contract, and what you have is a promising young platform asking for a level of trust it has not yet had time to earn from anyone but its own customers. The 14 day trial needs no card, so the cost of finding out is your time rather than your money. Spend it before the first invoice, not after.
Top Service Storm alternatives
Popular Field Service & Home Services tools teams evaluate alongside Service Storm.
NiceJobNiceJob is reputation marketing software that automates collecting customer reviews, displaying social proof, and driving referrals for local service businesses.
Housecall ProAll-in-one field service management software that helps home-service businesses handle scheduling, dispatching, invoicing, and payments.
TradifyTradify is a job management app for trade and field service businesses that handles quoting, scheduling, job tracking, timesheets, and invoicing in one place.
Zoho FSMField service management priced by appointment volume rather than per technician.
BoulevardBoulevard is a client-experience and business-management platform for salons, spas, and medspas covering scheduling, point of sale, payments, and marketing.