Tradify
Tradify is a job management app for trade and field service businesses that handles quoting, scheduling, job tracking, timesheets, and invoicing in one place.
What is Tradify?
Tradify is a cloud-based job management platform built for trade and field service businesses such as electricians, plumbers, and HVAC contractors. It brings enquiries, quotes, scheduling, job tracking, timesheets, and invoicing into a single web and mobile app, and integrates with accounting tools like Xero and QuickBooks Online.
Best known for: Simple, affordable job management for small trade businesses.
Key features
- Quoting and invoicing with online payments
- Job scheduling with calendar sync
- Timesheets and staff time tracking
- Costing, bill tracking and purchase orders
- Mobile app for field workers
- Accounting integrations (Xero, QuickBooks Online, MYOB)
Who Tradify is best for
- Electricians, plumbers, HVAC and other trades
- Solo tradespeople and small field crews
- Contractors moving off paper and spreadsheets
Ideal team: Owner-operators and small trade teams (roughly 1 to 20 users) who want straightforward job management from quote to invoice without a heavy enterprise system.
Tradify pricing
Lite
$47/per user / mo
- Job management, scheduling and tracking
- Quoting, invoicing and online payments
- Xero and QuickBooks Online sync
Pro
$51/per user / mo
- Everything in Lite
- Custom branding, job photos and templates
- Timesheets, costing and bill tracking
Plus
$61/per user / mo
- Everything in Pro
- AI bill capture (SmartRead) and SmartWrite
- Purchase orders, bulk invoicing and reporting
Custom
Custom
- All Plus features included
- Tailored setup for larger teams
- Pricing by request
Costs to watch before you commit
- Priced per user per month, so costs scale with every team member added
- Prices are regional and shown here in USD; your local currency rate may differ
- Instant Website is a paid add-on (around $12/month) on every plan
- No free plan; only a 14-day free trial before payment is required
Tradify pros and cons
Pros
- 4.7 on Capterra, the joint-highest score in this category alongside Housecall Pro
- Customer service scores 4.8, and reviewers repeatedly describe being contacted during the free trial to help with setup
- Simple per-user pricing with no seat bands or job caps: you pay for the people you have and nothing else moves
- Genuinely built for small trades rather than adapted from a larger platform, which shows in how little of it you have to ignore
- Xero and QuickBooks Online sync on every plan rather than as a higher-tier feature
- Only a $4 gap between Lite at $47 and Pro at $51, so the useful tier is barely more than the entry one
Cons
- No offline functionality, which is the most repeated complaint and a serious one for a field tool
- 152 reviews is a small sample, only just past the 150 we treat as the threshold for drawing firm conclusions
- Per-user pricing with no included seats means a five-person crew starts at $255 a month on Pro
- Quote tracking is reported as unreliable, with quotes showing as opened when the customer never received them
- Invoice customization and reminder controls are limited, per multiple reviewers
- The Instant Website add-on is $12 a month on every plan rather than included anywhere
Tradify review: a closer look
A small tool that does small-trade work properly
Tradify is built for one specific customer and does not pretend otherwise: a trades business of one to about ten people that wants job management, quoting, timesheets and invoicing without a platform. That focus is the reason for the 4.7 score, joint-highest in this category, and the 4.8 on customer service specifically. The pricing is refreshingly boring. Lite is $47 per user a month, Pro is $51, Plus is $61, and Custom is quoted for larger teams. No seat bands to jump, no job caps to breach, no plan that suddenly unlocks the feature you needed. The gap between Lite and Pro is four dollars, so in practice almost everyone should be on Pro or above, and the pricing page is honest enough that this is obvious at a glance. What reviewers describe over and over is being helped. Multiple accounts mention the Tradify team getting in touch during the free trial to assist with setup, unprompted. For a small operator who has been putting off replacing the notebook because the switch feels daunting, that is worth more than a feature.
The offline problem
The most repeated complaint about Tradify is that it requires a live connection. One reviewer puts it plainly: no offline functionality, and they would love to use it without data coverage in the field. That is a structural issue rather than an inconvenience, and it deserves to be weighed properly. Field service software is used in basements, plant rooms, lift shafts, rural properties and new-build sites with no service. If a technician cannot open a job sheet, record what they did, or capture a signature without bars, the software has failed at the exact moment it was supposed to help. How much this matters depends entirely on your work. An electrician doing domestic call-outs in a city will rarely notice. A plumber working on rural properties or a contractor on commercial sites will notice constantly. It is the single thing to test hardest in the free trial, and the test is simple: put a phone in airplane mode and try to do a job.
The sample is smaller than it looks
Tradify holds 4.7 on Capterra across 152 reviews. The score is excellent. The sample is small, and it is worth being precise about what that means rather than waving it away. 152 is only just past the 150 we treat as the point where a rating starts describing a product rather than a group of enthusiasts. Compare it to Housecall Pro's 2,742 at the same 4.7, or Jobber's 1,480 at 4.6. Those numbers are describing a large and varied population of businesses. Tradify's is describing a smaller and probably more self-selected one. That is not a reason to avoid it. Smaller products serve their niche better precisely because they are not trying to serve everyone, and the complaints that do appear are consistent and specific, which is a sign of honest reviews rather than manufactured ones. But if your instinct is that a 4.7 is a 4.7, the two are not equivalent, and the larger sample is the safer bet for a business that cannot afford to switch again in a year.
How it compares
Against ServiceM8, this is the closest comparison on the page and the two split cleanly. Tradify charges per user with no job limits; ServiceM8 gives unlimited users and charges by job volume. A three-person team doing 40 jobs a month pays $153 on Tradify Pro and $29 on ServiceM8 Starter. A one-person operation doing 400 jobs a month pays $51 on Tradify and $149 on ServiceM8 Premium. Work out which shape you are, because the answer is not close either way. ServiceM8's field app is also iOS-only, where Tradify's is not. Against Jobber and Housecall Pro, both are larger, better evidenced and more capable, and both include seats rather than charging per user. Tradify's advantage is simplicity and support quality rather than breadth. Against Service Storm, both are all-in-one at a similar entry price, but Service Storm includes AI and marketing where Tradify does not, and Tradify has 152 reviews to Service Storm's nine. The summary: Tradify is a good small tool with a real offline weakness and a small but honest review base. It wins on support and simplicity, not on scale.
Who should use Tradify?
A good fit
Tradify fits a trades business of one to about ten people that wants job management done well rather than a platform with everything in it. If you are an electrician, plumber or HVAC contractor whose problem is that quotes go out late and timesheets live on paper, this solves that with less to learn than anything larger, and the support quality reviewers describe means you will actually get set up rather than abandoning it in week three. Pro at $51 per user is the tier to take, since it is only four dollars above Lite. It suits businesses working in places with reliable mobile coverage, which is the one real constraint.
Look elsewhere if…
Look elsewhere if your technicians work anywhere without signal, because there is no offline mode and that is the most consistent complaint in the reviews. Look elsewhere if you have more than about eight people, where per-user pricing with no included seats gets expensive fast and Housecall Pro's or Service Fusion's included seats win. Look elsewhere if you want the reassurance of a large review base, since 152 is a thin sample next to Housecall Pro's 2,742 at the same score. And look elsewhere if you do high job volume with few staff, where ServiceM8's job-based pricing will be dramatically cheaper.
The verdict
Tradify is a well-made small tool for small trades businesses, and its 4.7 on Capterra with 4.8 for customer service is earned rather than inflated. Reviewers describe the team reaching out during the trial to help them set up, which is the sort of thing that decides whether software gets adopted or abandoned. The pricing is simple and honest: $47, $51 or $61 per user with no seat bands, no job caps and accounting sync on every plan. Two things hold it back from a stronger recommendation. There is no offline functionality, and for a product whose users are by definition out of the office, that is a real gap rather than a missing nicety; test it in airplane mode before you commit. And 152 reviews, while enough to take seriously, is a fraction of what Housecall Pro and Jobber carry at similar scores. If your crew works where there is coverage and you value being looked after over being one of many, Tradify is a good buy. If either of those is not true, the larger platforms are the safer call.
Top Tradify alternatives
Popular Field Service & Home Services tools teams evaluate alongside Tradify.
Housecall ProAll-in-one field service management software that helps home-service businesses handle scheduling, dispatching, invoicing, and payments.
Zoho FSMField service management priced by appointment volume rather than per technician.
Service StormOne price for the whole platform: quoting, dispatch, invoicing, and an AI agent, no feature tiers.
JobberThe best-evidenced platform for small trades teams, with its headline features priced separately.
FieldPulseWell-reviewed mid-market field service software, sold on prepaid seats and a custom quote.