CRM & Sales
EngageBay
Affordable all-in-one marketing, sales, and support suite for SMBs.
4.7· 596 reviews· via G2Founded 2018 · Wilmington, DE
What is EngageBay?
EngageBay is an affordable all-in-one suite combining marketing automation, sales CRM, and customer support for small and midsize businesses. It positions itself as a low-cost alternative to bundling separate tools.
Best known for: Affordable all-in-one marketing, sales, and support suite
Key features
- Sales CRM and pipelines
- Marketing automation
- Email marketing campaigns
- Helpdesk and live chat
- Landing pages and forms
- Contact management
Who EngageBay is best for
- Budget-conscious SMBs wanting marketing + sales + support in one suite
- Teams migrating off pricier tools (free migration offered)
- Businesses needing email/marketing automation bundled with CRM
Ideal team: Small businesses and startups of roughly 5–50 users; the free plan supports teams up to 15 members.
EngageBay pricing
Free
$0
- 250 contacts
- Up to 15 team members
- CRM, email, helpdesk & chat
Basic
$14/per seat / mo
- 500 contacts
- Landing pages & lead scoring
- SMS & integrations
Popular
Growth
$60/per seat / mo
- 5,000 contacts
- Marketing automation
- A/B testing & service automation
Pro
$110/per seat / mo
- 50,000 contacts
- SSO & role management
- Dedicated account manager
Costs to watch before you commit
- Contact caps scale by tier (250 → 500 → 5,000 → 50,000); exceeding them forces an upgrade.
- Automation workflows are node-limited on lower tiers.
- Advertised prices are the All-in-One suite (annual billing); individual 'Bay' products price separately.
Top EngageBay alternatives
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CapsuleSimple, low-cost CRM with contact management and light project boards.