CRM & Sales
Microsoft Dynamics 365 Sales
Enterprise sales automation with Copilot AI, deep in the Microsoft stack.
4.0· 1,618 reviews· via G2
What is Microsoft Dynamics 365 Sales?
Microsoft Dynamics 365 Sales is an enterprise sales-force automation app with pipeline management, forecasting, and Copilot AI, tightly integrated with Microsoft 365, Teams, and the Power Platform. It targets mid-market and enterprise sales teams.
Best known for: Enterprise sales CRM within the Microsoft stack
Key features
- Opportunity and pipeline management
- Copilot AI sales insights
- Forecasting and analytics
- Microsoft 365 and Teams integration
- Lead scoring and sequences
- LinkedIn Sales Navigator integration
Who Microsoft Dynamics 365 Sales is best for
- Enterprises already invested in Microsoft 365 and Azure
- Sales orgs that want built-in Copilot AI and conversation intelligence
- Teams needing LinkedIn Sales Navigator tie-in via Relationship Sales
Ideal team: Mid-to-large sales organizations of 25+ seats standardized on Microsoft tooling and looking for AI-assisted selling.
Microsoft Dynamics 365 Sales pricing
Sales Professional
$65/per seat / mo
- Core sales force automation
- Microsoft 365 integration
- Reporting & dashboards
Popular
Sales Enterprise
$105/per seat / mo
- Forecasting
- Copilot with agentic capabilities
- Conversation intelligence
Sales Premium
$150/per seat / mo
- Advanced sales intelligence
- 1,000 Copilot credits/user/mo
- AI recommended actions
Costs to watch before you commit
- All listed prices require an annual commitment.
- Running AI agents needs an Azure subscription (pay-as-you-go after $200 free credit).
- Copilot credits beyond Premium's 1,000/user are pre-purchased or pay-as-you-go.
- Microsoft Relationship Sales (with LinkedIn Sales Navigator) enforces a 10-seat minimum.
Top Microsoft Dynamics 365 Sales alternatives
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