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Scheduling & Booking

Microsoft Bookings

A booking page bundled into Microsoft 365, tied to Outlook and Teams.

4.4· 165 reviews· via CapterraFounded 2016 · Redmond, WA

What is Microsoft Bookings?

Microsoft Bookings is an appointment-scheduling app included with many Microsoft 365 business plans. It gives customers a self-service booking page while syncing appointments to staff Outlook calendars and Microsoft Teams for virtual meetings.

Best known for: Appointment scheduling bundled into Microsoft 365 with Outlook and Teams ties

Key features

  • Customer-facing self-service booking page
  • Outlook calendar synchronization
  • Teams virtual appointment integration
  • Automated email and SMS reminders
  • Staff and service management
  • Bookable resource scheduling

Who Microsoft Bookings is best for

  • Organizations already on Microsoft 365
  • Outlook and Teams-native scheduling
  • Teams wanting scheduling at no extra cost

Ideal team: Any Microsoft-365-committed business (any size) that wants scheduling without buying a separate tool.

Microsoft Bookings pricing

Business Basic

$6/per user / mo

  • Web/mobile Office
  • Teams
  • Bookings included
Popular

Business Standard

$14/per user / mo

  • Desktop Office apps
  • Bookings + Outlook
  • Teams

Business Premium

$22/per user / mo

  • Everything in Standard
  • Advanced security
  • Intune device management

Costs to watch before you commit

  • Not free — requires a paid M365 Business subscription (from $6/user/mo), and it isn't in personal plans.
  • Business Standard rose to $14 (from $12.50) on July 1, 2026 — a ~12% increase.
  • Listed prices require an annual commitment.
  • Weaker as a standalone tool (fewer marketing/payment features) — a bundled convenience, not best-of-breed.

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