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Insightful

Workforce analytics and productivity tracking for remote and hybrid teams

4.6· 240 reviews· via G2Founded 2015 · New York, United States

What is Insightful?

Insightful (formerly Workpuls) is workforce analytics and employee productivity software for remote and hybrid teams. It tracks time, application and website usage, activity levels, and optional screenshots to give operations leaders visibility into how work gets done, and layers on workflow optimization and AI-adoption insights on higher tiers.

Best known for: Employee productivity monitoring and workforce analytics

Key features

  • Automatic time and attendance tracking
  • App and website usage monitoring
  • Configurable screenshots and screen recording
  • Real-time productivity and capacity analytics
  • Workflow mapping and bottleneck detection
  • Insider threat detection and audit logs

Who Insightful is best for

  • Remote-first teams
  • BPOs and call centers
  • Agencies managing hourly work

Ideal team: Operations leaders at distributed teams who want visibility into how time and applications are actually used.

Insightful pricing

Popular

Workforce Analytics

$8/per user / mo

  • Real-time activity overview
  • App and website usage tracking
  • Screenshots and capacity analysis

Workflow Optimization

$12/per user / mo

  • Workflow mapping and measurement
  • Project management integrations
  • Customized onboarding

Combo (Analytics + Optimization)

$16/per user / mo

  • Everything in both plans
  • Payroll and CX integrations
  • Dedicated account manager and phone support

Enterprise

Custom

  • Insider threat detection
  • Audit logs and SSO
  • Team-based utilization reporting

Costs to watch before you commit

  • Advertised $8/$12/$16 rates require annual billing; monthly billing runs noticeably higher (around $10-$20 per seat)
  • Screen recording, on-demand screenshots, and higher-frequency screenshots are paid add-ons (roughly $3-$4/seat/mo each)
  • Workspace security and data warehouse integrations are separate add-on line items
  • Free trial is only 7 days, and Enterprise/Hyperscaler pricing is quote-only

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