Docs & Databases
Helpjuice
Customizable knowledge base platform for customer-facing help centers.
4.7· 104 reviews· via CapterraFounded 2011 · Miami, FL
What is Helpjuice?
Helpjuice is dedicated knowledge base software for building customer-facing help centers and internal wikis. It emphasizes powerful search, content analytics, and deep customization for support and operations teams.
Best known for: A highly customizable standalone knowledge base platform
Key features
- Fully customizable knowledge base themes
- Powerful instant search
- Content analytics and insights
- AI-assisted authoring
- Multi-language support
- Article versioning and drafts
Who Helpjuice is best for
- Customer-facing help centers and public knowledge bases
- Teams wanting heavy branding and customization control
- Orgs needing AI search and a chatbot over their docs
Ideal team: Support and CX teams at SMB-to-mid companies (30–100+ users) needing a polished public knowledge base.
Helpjuice pricing
Knowledge Base
$249/flat / mo
- Up to 30 users
- 12GB storage
- Full customization
Popular
AI-Knowledge Base
$449/flat / mo
- Up to 100 users
- 24GB storage
- SSO & full AI Suite
Unlimited AI-KB
$799/flat / mo
- Unlimited users
- 38GB storage
- Unlimited customization credits
Costs to watch before you commit
- The AI Suite is locked out of the $249 base tier.
- SSO is only available from the $449 tier up.
- User caps force tier jumps (e.g. $249 to $449 past 30 users).
- No free plan — only a 14-day trial.
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