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Bloomfire

Enterprise knowledge management and search that unites your team's knowledge.

4.6· 513 reviews· via G2Founded 2010 · Austin, TX

What is Bloomfire?

Bloomfire is an enterprise knowledge management platform that centralizes company information and makes it searchable across formats, including transcribed video and documents. It is used by teams like customer support, market research, and sales enablement.

Best known for: Searchable enterprise knowledge management

Key features

  • Centralized knowledge repository
  • AI-powered search across content
  • Video and document transcription search
  • Q&A and community engagement
  • Content authoring and tagging
  • Analytics and access controls

Who Bloomfire is best for

  • Large-enterprise knowledge management programs
  • Research, insights, and sales-enablement teams
  • Orgs needing deep search across rich media

Ideal team: Mid-to-large enterprises of 50+ users that can commit to an annual or multi-year knowledge-management contract.

Bloomfire pricing

Team

Custom

  • Core knowledge base
  • AI-powered search
  • Rich-media indexing
Popular

Enterprise

Custom

  • SSO & advanced integrations
  • Governance & analytics
  • Dedicated support

Costs to watch before you commit

  • No public pricing — everything is quoted through sales.
  • Reported ~50-user minimum sets a high effective floor.
  • Separate implementation and onboarding fees are common.
  • Multi-year lock-in is typical, and SSO is Enterprise-only.

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