VoIP & Business Phone
Zoom Phone
Cloud phone that plugs straight into the Zoom you already use.
4.5· 243 reviews· via CapterraFounded 2019 · San Jose, CA
What is Zoom Phone?
Zoom Phone is Zoom's cloud-based business phone system (VoIP) that adds calling to the Zoom platform. It provides direct numbers, call routing, and voicemail, and lets users elevate calls into full Zoom meetings.
Best known for: cloud phone system built into the Zoom platform
Key features
- Cloud PBX and business calling
- Direct numbers and extensions
- Auto attendant and call routing
- Voicemail transcription
- Elevate calls to Zoom meetings
- Global calling plans
Who Zoom Phone is best for
- Organizations already standardized on Zoom
- Teams wanting calling, meetings, and chat unified
- Businesses needing pay-as-you-go or unlimited options
Ideal team: Small-to-large teams of 5-1,000+ already using Zoom Meetings who want to add phone in the same app.
Zoom Phone pricing
US & Canada Metered
$10/per user / mo
- Pay-as-you-go outbound
- Unlimited inbound
- SMS & MMS
Popular
US & Canada Unlimited
$15/per user / mo
- Unlimited US/Canada calling
- Auto-attendant & IVR
- Call recording
Global Select
$20/per user / mo
- Domestic calling in 40+ countries
- One number worldwide
- Unlimited regional calling
Costs to watch before you commit
- Metered plan charges per-minute for outbound calls beyond the base fee.
- Best rates require annual billing; monthly billing costs more.
- Toll-free numbers, extra local numbers, and porting can add fees.
Top Zoom Phone alternatives
Popular VoIP & Business Phone tools teams evaluate alongside Zoom Phone.
OpenPhoneModern, app-first business phone and texting for startups and SMBs.
RingoverUnlimited-calling cloud phone with dialers and CRM integrations.
NextivaReliable business VoIP with strong support and a customer-engagement suite.
Net2PhoneCloud business phone with strong international reach and support.
Google VoiceSimple business calling and texting inside Google Workspace.