VoIP & Business Phone
Vonage Business Communications
Flexible business VoIP with an extensive add-on and API ecosystem.
4.0· 320 reviews· via CapterraFounded 2001 · Holmdel, NJ
What is Vonage Business Communications?
Vonage Business Communications is a cloud phone system offering calling, SMS, and video for small and mid-sized businesses. It pairs a core UCaaS platform with an extensive marketplace of add-ons and integrations, and is now part of Ericsson.
Best known for: flexible business VoIP backed by a large add-on and API ecosystem
Key features
- Cloud calling, SMS, and video
- Mobile and desktop softphone apps
- CRM and app integrations
- Auto attendant and call routing
- Add-on feature marketplace
- Communications APIs available
Who Vonage Business Communications is best for
- Teams that want to customize with paid add-ons
- Businesses needing CRM and productivity integrations
- Companies that may also tap Vonage APIs
Ideal team: Small-to-mid businesses of 5-200 that want a configurable phone system and don't mind assembling features via add-ons.
Vonage Business Communications pricing
Mobile
$19.99/per user / mo
- Unlimited calls & SMS
- Desktop & mobile apps
- Team messaging
Popular
Premium
$29.99/per user / mo
- CRM integrations
- Multi-level auto-attendant
- Video meetings up to 100
Advanced
$39.99/per user / mo
- Call recording (15 hrs)
- Call groups
- Visual voicemail
Costs to watch before you commit
- Advertised rates are promotional annual prices; standard pricing is higher.
- Many features (call recording, queues, extra numbers) are paid add-ons.
- Regulatory recovery fees and taxes are added to the monthly bill.
Top Vonage Business Communications alternatives
Popular VoIP & Business Phone tools teams evaluate alongside Vonage Business Communications.
OpenPhoneModern, app-first business phone and texting for startups and SMBs.
RingoverUnlimited-calling cloud phone with dialers and CRM integrations.
NextivaReliable business VoIP with strong support and a customer-engagement suite.
Net2PhoneCloud business phone with strong international reach and support.
Google VoiceSimple business calling and texting inside Google Workspace.