Forms & Surveys
SurveyMonkey
The category-defining survey platform with a huge template and question bank.
4.6· 10,477 reviews· via CapterraFounded 1999 · San Mateo, CA
What is SurveyMonkey?
SurveyMonkey is an online survey and feedback platform for creating, distributing, and analyzing surveys. It is widely used for market research, customer feedback, and employee engagement.
Best known for: Widely used online survey platform
Key features
- Survey builder with templates
- Question logic and branching
- Response analytics
- Multiple distribution channels
- Benchmarking and market research
- Third-party integrations
Who SurveyMonkey is best for
- Teams running recurring NPS, CSAT, and market-research surveys
- Orgs that want a proven survey engine with benchmarks and analysis
- Cross-functional groups collaborating on shared survey libraries
Ideal team: Research, HR, and CX teams of 3–200 who send surveys regularly and want built-in analysis and benchmarking.
SurveyMonkey pricing
Popular
Team Advantage
$30/per seat / mo
- 3-seat minimum
- Unlimited surveys
- Skip logic & piping
Team Premier
$92/per seat / mo
- Advanced analysis
- Higher response limits
- Multilingual surveys
Enterprise
Custom
- SSO & admin controls
- Unlimited API access
- Dedicated success manager
Costs to watch before you commit
- Team plans have a 3-seat minimum, so the real entry cost is ~3× the per-seat price.
- Responses beyond your plan limit are billed at ~$0.15 each.
- Lower-priced individual plans lock features behind annual-only billing.
Top SurveyMonkey alternatives
Popular Forms & Surveys tools teams evaluate alongside SurveyMonkey.
PaperformDocument-style forms that feel like a web page, with payments built in.
JotformDrag-and-drop forms with 10,000+ templates and deep payment integrations.
Google FormsFree, unlimited forms and quizzes wired straight into Google Sheets.
Gravity FormsThe developer-favorite forms plugin for self-hosted WordPress sites.
Cognito FormsPowerful conditional logic, calculations, and payments at a fair price.