VoIP & Business Phone
GoTo Connect
Simple, all-in-one cloud phone system with a visual call-flow editor.
4.4· 1,415 reviews· via G2Founded 2006 · Boston, MA
What is GoTo Connect?
GoTo Connect is a cloud-based business phone and unified communications system from GoTo, built on the former Jive VoIP platform. It combines calling, SMS, video meetings, and a visual dial-plan editor, aimed at small and mid-sized businesses.
Best known for: All-in-one cloud phone system with a visual dial-plan editor
Key features
- Cloud VoIP phone system
- Visual call-flow editor
- Business SMS and messaging
- Video meetings included
- Auto-attendants and call routing
- Mobile and desktop apps
Who GoTo Connect is best for
- SMBs wanting easy, drag-and-drop call routing
- Teams that need phone plus meetings bundled
- Businesses adding webchat and social messaging
Ideal team: Small-to-mid businesses of 5-250 that want a straightforward phone system with a friendly admin experience.
GoTo Connect pricing
Phone System
$26/per user / mo
- Cloud phone & call routing
- Visual dial-plan editor
- Auto-attendant
Popular
Connect CX
$34/per user / mo
- Webchat & social messaging
- Shared inbox
- Attendant console
Contact Center
$80/per user / mo
- Advanced queues & routing
- Real-time dashboards
- Agent analytics
Costs to watch before you commit
- GoTo no longer lists prices publicly, so quotes vary by term and locations.
- Advertised rates assume annual commitments; month-to-month costs more.
- Taxes, regulatory fees, and add-on numbers are billed on top of the seat price.
Top GoTo Connect alternatives
Popular VoIP & Business Phone tools teams evaluate alongside GoTo Connect.
OpenPhoneModern, app-first business phone and texting for startups and SMBs.
RingoverUnlimited-calling cloud phone with dialers and CRM integrations.
NextivaReliable business VoIP with strong support and a customer-engagement suite.
Net2PhoneCloud business phone with strong international reach and support.
Google VoiceSimple business calling and texting inside Google Workspace.