VoIP & Business Phone
Aircall
Cloud call center for sales and support with deep CRM integrations.
4.4· 1,626 reviews· via G2Founded 2014 · New York, NY
What is Aircall?
Aircall is a cloud-based business phone and call center platform for sales and support teams. It runs entirely in software with no hardware, offering local numbers, call routing, and shared inboxes, and integrates deeply with CRMs and helpdesk tools.
Best known for: Cloud call center with deep CRM integrations
Key features
- Cloud call center software
- Local and international numbers
- Power dialer for sales
- Deep CRM and helpdesk integrations
- Call routing and IVR
- AI transcription and analytics
Who Aircall is best for
- Sales teams doing outbound calling at volume
- Support teams needing shared numbers and queues
- Ops teams that live inside a CRM or helpdesk
Ideal team: Sales and support teams of 3-100 that need call-center features tightly wired into Salesforce, HubSpot, or Zendesk.
Aircall pricing
Essentials
$30/per license / mo
- Unlimited inbound calls
- 100+ integrations
- Click-to-dial & IVR
Popular
Professional
$50/per license / mo
- Salesforce integration
- Advanced analytics & call monitoring
- Power dialer
Custom
Custom
- Unlimited outbound calls
- Custom onboarding
- SLA & priority support
Costs to watch before you commit
- Every plan has a 3-license minimum, so the real entry price is ~$90/mo.
- Monthly billing costs more per license than the annual rates shown.
- AI features and extra numbers are priced as add-ons on top of seats.
Top Aircall alternatives
Popular VoIP & Business Phone tools teams evaluate alongside Aircall.
OpenPhoneModern, app-first business phone and texting for startups and SMBs.
RingoverUnlimited-calling cloud phone with dialers and CRM integrations.
NextivaReliable business VoIP with strong support and a customer-engagement suite.
Net2PhoneCloud business phone with strong international reach and support.