800.com
A cloud-based service for buying toll-free and vanity phone numbers with call forwarding, routing, texting, and voicemail features.
What is 800.com?
800.com is a cloud phone service focused on toll-free and vanity numbers for small businesses and individuals. It lets users pick a memorable number and manage call forwarding, routing, voicemail, and SMS from a web dashboard and mobile app without any hardware. Plans are flat monthly rates with included minutes and texts plus pay-as-you-go overages.
Best known for: Memorable toll-free and vanity business numbers with simple call management
Key features
- Toll-free, local, and vanity number selection
- Call forwarding and routing with extensions/auto-attendant
- Voicemail with transcription
- Business SMS/texting and campaigns
- Call recording and analytics
- Mobile app and web dashboard
Who 800.com is best for
- Small businesses wanting a professional toll-free or vanity number
- Solo founders and freelancers needing call forwarding to a mobile
- Marketing teams tracking inbound calls from campaigns
Ideal team: Small businesses and solopreneurs that want a memorable toll-free or vanity number with simple call forwarding, texting, and routing rather than a full enterprise phone system.
800.com pricing
Personal
$23/flat / mo
- 1 toll-free, 1 local, and 1 fax number
- 1,000 minutes and 120 SMS per month
- Call forwarding, routing, and voicemail transcription
Unlimited
$59/flat / mo
- Higher included minutes and messaging
- Multiple users and extensions
- Call recording and analytics
Pro
$149/flat / mo
- Largest included minute and SMS allotments
- Advanced routing and team features
- Priority support
Costs to watch before you commit
- Advertised lowest prices require annual (yearly) billing; monthly billing costs more
- Usage overages billed at about $0.06 per extra minute and per extra SMS
- SMS campaign credits are metered and cost extra beyond the monthly allotment
- Premium vanity numbers can carry higher recurring costs than standard toll-free numbers
Top 800.com alternatives
Popular VoIP & Business Phone tools teams evaluate alongside 800.com.
TalkrouteVirtual business phone system that runs on your existing devices, no hardware needed.
OpenPhoneModern, app-first business phone and texting for startups and SMBs.
RingoverUnlimited-calling cloud phone with dialers and CRM integrations.
Unitel VoiceUnitel Voice is a cloud-based virtual phone system that gives small businesses toll-free and local numbers with auto attendant, call forwarding, and voicemail.
NextivaReliable business VoIP with strong support and a customer-engagement suite.