Zoho Inventory
Order and inventory management across sales channels, warehouses and shipping carriers.
What is Zoho Inventory?
Zoho Inventory is order and inventory management for businesses shipping physical goods, covering stock across multiple warehouses, purchase and sales orders, shipping integrations, and multi-channel selling. It connects natively to Zoho Books so stock movements and financials reconcile without export cycles, and integrates with Amazon, Shopify, eBay and Etsy.
Best known for: Multi-channel inventory and order management at SMB pricing
Key features
- Multi-warehouse stock tracking with bin locations
- Multi-channel selling across Amazon, Shopify, eBay and Etsy
- Serial number and batch tracking on Premium
- Purchase orders, backordering and dropshipping
- Shipping carrier integrations with real-time rates
- Native Zoho Books and Zoho CRM connections
Who Zoho Inventory is best for
- Merchants selling across several channels who need one stock figure
- Businesses managing multiple warehouses or locations
- Zoho Books users wanting stock and accounting to reconcile automatically
Ideal team: Small and mid-sized product businesses shipping physical goods across more than one sales channel, who have outgrown spreadsheet stock tracking but don't need a full ERP.
Zoho Inventory pricing
Free
$0
- 50 orders per month, 1 user, 1 location
- Composite items and dropshipping
- Backordering
Standard
$29/per org / mo (billed annually)
- 500 orders per month, 3 users, 2 locations
- Composite items, dropshipment, backordering
- Customer portal
Premium
$79/per org / mo (billed annually)
- 3,000 orders per month, 5 users, 4 locations
- Serial number and batch tracking, barcode generation
- Stock counting, UoM conversion, vendor portal
Plus
$129/per org / mo (billed annually)
- 7,500 orders per month, 10 users, 6 locations
- Online store builder and WhatsApp Commerce
- Abandoned cart recovery and loyalty management
Enterprise
$249/per org / mo (billed annually)
- 15,000 orders per month, 10 users, 10 locations
- 5,000 bins per location
- Zoho Analytics included, multi-currency per contact
Costs to watch before you commit
- Monthly order volume is what drives the tier — 500 on Standard, 3,000 on Premium — so growth forces upgrades regardless of features
- Order add-on packs are $7.50 per 500 orders per month, and extra users $7.50 each
- Additional locations are $10 per location per month
- Advanced warehousing is a substantial add-on at roughly $124 per month
- Serial and batch tracking require Premium, which is a jump from $29 to $79
- Listed prices assume annual billing and are exclusive of local taxes
Zoho Inventory pros and cons
Pros
- One accurate stock figure across Amazon, Shopify, eBay and Etsy, which is the actual problem multi-channel sellers have
- Priced per organisation rather than per user — three to ten users included depending on tier
- Serial number and batch tracking from Premium, essential for regulated or warranty-bearing goods
- Native Zoho Books connection means stock movements and financials reconcile without exports
- Shipping carrier integrations with live rates and label generation built in
- Free tier with 50 orders a month is enough to test the workflow properly
Cons
- Monthly order volume drives the tier — 500 on Standard, 3,000 on Premium — so growth forces upgrades regardless of feature need
- Serial and batch tracking require Premium, a jump from $29 to $79
- Extra order capacity is $7.50 per 500 orders, extra users $7.50 each, extra locations $10 each
- Advanced warehousing is a substantial add-on at roughly $124 per month
- Manufacturing and production workflows are thin — this is inventory, not an ERP
- Listed prices assume annual billing and exclude local taxes
Zoho Inventory review: a closer look
What Zoho Inventory is
Zoho Inventory manages stock and orders for businesses shipping physical goods: purchase orders in, sales orders out, stock across multiple warehouses, and shipping through integrated carriers. It sits between spreadsheet stock tracking and a full ERP, and its natural home is a business selling the same products through more than one channel — where the core problem is not counting stock but knowing which number is true.
Multi-channel is the problem it exists to solve
A merchant selling on their own store plus Amazon plus eBay has three systems each confident about stock levels, and no single truth. The result is overselling, which costs you money in refunds and costs you more in marketplace account health — Amazon in particular penalises cancellation rates severely. Zoho Inventory syncs stock across channels so a sale anywhere decrements everywhere. That's the entire value proposition for most buyers, and it's worth more than any individual feature on the comparison grid.
Order volume is the pricing axis
This is the number to model before anything else. Standard covers 500 orders a month, Premium 3,000, Plus 7,500, Enterprise 15,000. Notice that features and capacity are bundled together, so a business with modest feature needs but 4,000 orders a month is paying $129 regardless. Extra capacity can be bought at $7.50 per 500 orders, which is reasonable, but the tier jumps are the bigger cost. Count your orders honestly, including your peak season rather than your average month, because that's when the cap will bite and when you can least afford disruption.
Where it stops being enough
Two ceilings worth knowing. Serial number and batch tracking — which you need if you sell anything with a warranty, an expiry date, or a recall risk — only arrive on Premium, so regulated goods businesses should price from $79 rather than $29. And manufacturing is thin: Zoho Inventory handles composite items and simple assembly, but if you run genuine production with work orders, routing, and materials planning, this isn't an ERP and you'll outgrow it. Advanced warehousing exists as an add-on at around $124 a month, which signals where the product's real ceiling sits.
How it compares
Against Cin7 and DEAR, those are more capable inventory platforms with stronger manufacturing and warehousing at considerably higher prices. Against Katana, Katana is purpose-built for small manufacturers and better if production is your core process. Against Shopify's native inventory, that's adequate for a single-channel store and falls over the moment you sell elsewhere. Against Zoho Commerce, note they're complementary — Commerce is the storefront, Inventory is the stock engine behind it, and Commerce Plus bundles some inventory capability. If you already run Zoho Books, the reconciliation alone makes this the obvious choice.
Who should use Zoho Inventory?
A good fit
Zoho Inventory fits small and mid-sized product businesses selling across more than one channel who need a single reliable stock figure, and who ship enough orders to have outgrown spreadsheets. It's particularly strong for existing Zoho Books users, where stock and accounting reconcile automatically, and for businesses needing serial or batch traceability without enterprise pricing.
Look elsewhere if…
Manufacturers running genuine production should look at Katana or an ERP rather than stretching this. High-volume operations will find the order caps and tier jumps expensive and may do better with Cin7 or DEAR. Single-channel Shopify stores can use native inventory until they add a second channel. And businesses needing sophisticated warehouse management should price the advanced warehousing add-on before assuming this covers it.
The verdict
Zoho Inventory does the multi-channel job properly at a price the dedicated inventory platforms don't approach, and per-organisation pricing with users included is a fairer model than per-seat for a function only a few people touch. For a Zoho Books business selling across marketplaces, it's close to a default. The thing to get right before buying is order volume: tiers bundle capacity with features, so a high-order low-complexity business pays for capability it doesn't need, and peak season is when the cap hurts. Count your busiest month, check whether you need serial tracking at $79, and it's straightforward value.
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